Shipping policy
Processing Time Orders are typically processed and shipped within 3-7 business days. Each Priors hat is made-to-order to reduce waste and ensure premium quality.
Shipping Methods & Times
Canada:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
United States:
- Standard Shipping: 7-14 business days
- Expedited Shipping: 3-7 business days
International:
- Standard Shipping: 10-21 business days
- Customs and duties may apply (customer responsibility)
Shipping Costs
- Calculated at checkout based on destination and order weight
- Free shipping on orders over $[100] within Canada
Order Tracking You'll receive a tracking number via email once your order ships. Track your package through the carrier's website.
Shipping Restrictions We currently ship to Canada, the United States, and select international destinations. Some remote areas may have limited service.
Delays While we strive for timely delivery, shipping times are estimates and may be affected by:
- Customs processing (international orders)
- Weather conditions
- Carrier delays
- Peak shopping seasons
Lost or Damaged Packages If your package is lost or arrives damaged, contact us at [your email] within 48 hours of delivery. We'll work with the carrier to resolve the issue.
Address Changes Contact us immediately at priorslimited@outlook.com if you need to update your shipping address. Once an order has shipped, we cannot modify the address.
Questions? Contact us at priorslimited@outlook.com for shipping inquiries.