Terms of service
REFUND POLICY
Returns & Exchanges
We want you to love your Priors headwear. If you're not completely satisfied with your purchase, we accept returns within 30 days of delivery.
Eligible Returns:
- Unworn items with original tags attached
- Items in original packaging
- Proof of purchase required
Non-Returnable Items:
- Worn or washed items
- Items without tags
- Custom or personalized products
- Sale or clearance items (unless defective)
How to Return:
- Contact us at [your email] within 30 days of delivery
- Include your order number and reason for return
- We'll provide return shipping instructions
- Ship items back in original condition
Refunds:
- Refunds processed within 5-7 business days of receiving your return
- Original payment method will be credited
- Shipping costs are non-refundable (unless item is defective)
Exchanges: We're happy to exchange items for a different size or style. Contact us to arrange an exchange.
Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately at [your email] with photos. We'll send a replacement or issue a full refund, including shipping costs.
Questions? Contact us at [your email] - we're here to help!