FAQ

Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, and Shop Pay for a fast, secure checkout experience.

Can I modify or cancel my order?
Once an order is placed, it enters production immediately. Please contact us right away if you need to make changes, and we'll do our best to accommodate your request.

Products & Quality

What materials are your hats made from?
Our premium headwear is crafted from high-quality materials selected for durability, comfort, and style. Specific material details are listed on each product page.

How do I choose the right size?
Check out our Size Guide page for detailed measurements and fitting instructions to ensure the perfect fit.

Shipping & Delivery

How long does shipping take?
As our products are made-to-order, please allow 3-7 business days for production, plus shipping time. You'll receive tracking information once your order ships.

Do you ship internationally?
Currently, we ship within Canada and to select international destinations. Shipping options will be displayed at checkout.

Returns & Exchanges

What is your return policy?
We want you to love your Priors Limited headwear. Please visit our Shipping & Returns page for complete details on our return and exchange policy.

Still have questions? Visit our Contact page to get in touch with our team.